Windows

Windows runs on millions of very different computers, which is why the same problem can have several causes. The guides in this section help you troubleshoot Windows 10 and Windows 11 calmly, one step at a time, starting with the simplest and safest fixes before moving to more advanced ones.If your computer is misbehaving, see what to do when Windows won’t start, when your PC keeps freezing, or when you get a blue screen error. Smaller annoyances are covered too: no sound, Bluetooth not working and outdated drivers. Locked out? Here is how to reset a forgotten Windows password. For everyday tasks, learn how to take a screenshot on Windows, transfer files or set up a new Windows computer.